NEJE Master 2 20W desktop Laser Engraver and Cutter - Laser Engraving and Cutting Machine - Laser Printer - Laser CNC Router
1.When the machine is working,it is recommended that you wear green goggles, do not look directly at the laser, , and not to operate the laser head directly by hand
2.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage)
3.At present, all laser modules of NEJE will pass rigorous aging tests to ensure no attenuation of power and ensure that each radiator can control the temperature within the standard range for a long time. It can be used continuously without any time restrictions. The cheap lasers bought in the market do not have diode caps. NEJE has key core technology to control the effective life of the laser diode to 10,000-20000 hours, and promises 1 year warranty!
About after-sales service>>
1.Lasers are sensitive electronic components that may be damaged by interference from external factors, although all NEJE lasers are produced with electrostatic surge protection and aging resistance.
2.Laser head provides 1 year warranty (after receiving the product).
3.Motherboard warranty for 1 year.
4. Machinery including motor assembly, 1 year warranty.
5.According to the video basis you provide, global free-shipping for after-sales!
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
1.Orders processed timely after the payment verification.
2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address
If there is a customs spot check, the customs duty is borne by the customer,hope you can understand.
Do not accept bad reviews and disputes due to tariffs.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Return & Refund>>
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!